LUXURY CANDLES

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                               to initiate your return

    At MYMIRABO ,

1. Eligibility for Returns:

   • You may return your candle(s) within [X days/weeks] of receiving your order.

   • To be eligible for a return, candles must be unused, in the same condition as received, and in the original packaging.

2. Initiating a Return:

   • To initiate a return, please contact our customer service team at [customer service email or phone number] to obtain a return authorization.

   • Please include your order number and reason for the return in your communication.

3. Return Shipping:

   • Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

   • We recommend using a trackable shipping method to ensure your return reaches us safely.

4. Refund Process:

   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

   • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X days].

   • Please note that original shipping charges are non-refundable.

5. Exchanges:

   • We do not offer exchanges at this time. If you wish to exchange your candle for a different scent or product, please initiate a return and place a new order.

6. Damaged or Defective Items:

   • If you receive a damaged or defective candle, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as appropriate.

7. Gift Returns:

   • If you received a candle as a gift and would like to return it, please contact us with the order details, and we'll be happy to assist you.

8. Additional Information:

   • Our return policy applies only to purchases made directly from [Your Company Name]. If you purchased your candle from a third-party retailer, please contact them for their return policy.

   • We reserve the right to refuse returns that do not meet the above criteria.

At MYMIRABO, we value your satisfaction and strive to make your shopping experience as enjoyable as possible. If you have any questions or concerns about our return policy, please don't hesitate to reach out to us. Your happiness is our priority!

[Your Company Name] [Contact Information]