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1. When will my items be shipped?
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To estimate when you can expect your order, please refer to the timeframe below.
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In addition, if your order is personalized and/or needs adjustment, it may take a few days for our designer to create a complete art file.
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Design time will depend on adjustment (more or less, easy or difficult) can be from 1-5 days or more.
2. Shipping cost
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Free shipping in domestic order and $8.99 for international order, free shipping for orders over $99. Shipping fee will be calculated after customers fill in their correct address in the checkout.
Estimated time of arrival (production + shipping time)
3. Shipping
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If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
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If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
4. Replacement & return policy
Your satisfaction is our #1 priority. For any defective products, send us an e-mail at storepify@company.com for better advice. If your item meets one of the following conditions, please contact us as soon as you receive the item. We will reship your order at no cost. There is no need to return the wrong or defective item.
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Design error: wrong design compared to information provided by customers on our site.
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Bad quality: blurry image/print.
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Exceeded shipping time: If you do not receive the order within the timeframe.
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Damage during shipment.
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Your order/invoice ID.
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In case you get wrong item/ damaged item please send us a picture of the item you received via email storepify@company.com.
5. Help
Give us a shout if you have any other questions and/or concerns.
Email: mymirasupport@mymirabo.com
Phone: +1 (23) 456 789